Rooms
Hotel Colonnade Coral Gables, Autograph Collection - Amenities
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Darts
- Wheelchair accessible
- On-site parking
- outdoor pool
- kitchenware
- 24-hour security
- Concierge services
- Family Rooms
- Free Wi-Fi
- Game Room
- Restaurant(s)
- Daily Housekeeping
- English
- Japanese
- Spanish
- Convenience Store
- Happy Hour
- Non-Smoking Rooms Available
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Staff trained in safety protocol
- Free face masks
- Contactless check-in/out
About
Hotel Features
Hotel Colonnade Coral Gables, Autograph Collection provides flawless service and all the necessary facilities for visitors. When arriving by car, take advantage of the hotel's convenient on-site parking facilities.Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of dry cleaning service located on the premises. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Rest assured, quenching your thirst is not a concern with instant tea available in select accommodations.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and bathrobes within a few chosen chambers. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.
Guest Policies
Check-in | After 16:00 |
Check-out | Before 11:00 |
Room Rates | All rates displayed are for double occupancy unless otherwise noted. |
Important Information
Only pets weighing under 40 pounds are allowed at the property. br/ In the event of an early departure, the property may charge you one night’s room and tax. br/ Please note the breakfast included rates are good for up to 2 guests per day.Guests with pets:- A maximum of 2 dogs or cats may be accommodated in each room.- Guests must sign a waiver at check-in and will be responsible for any cleaning and repairs.- When travelling with pets, please note that a USD 75 non-refundable cleaning fee per stay/night applies. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 500.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.
Reviews
- Staff9.2
- Cleanliness9.0
- Location9.0
Unprofessional staff, a subpar property,...
- Was there anything you didn't like?We reserved our room through Booking.com, but unfortunately, our experience with this hotel fell far below expectations from the moment we arrived. The front desk staff were visibly disengaged and unwelcoming. They seemed more focused on their phones than assisting guests, and the check-in process was abrupt, uninformative and completed in under a minute without any details about the property or amenities. We were assigned a room that lacked the features we had specifically booked and paid for, including a sofa bed. When I called the front desk to address the issue, the staff dismissed my concerns and insisted the room they had given us had a balcony even when it clearly did not. Rather than resolving the issue, they told us they couldn't accommodate our original booking. When I asked to speak with a manager, I was told there was no manager at the hotel on-site that day, which seemed highly unlikely for a hotel of this size. The following day, I contacted a manager who was courteous and did provide a modest credit and complimentary breakfast, which we appreciated. I was ready to just move on; however, at checkout we discovered that the daily $25 food and beverage credit that had been included in our rate was never applied, requiring yet another correction before we could leave. To top things off, after checkout I received an email from the General Manager encouraging me to complete a survey but with a request to send any negative feedback directly to her. This felt more like an attempt to suppress criticism than a genuine interest in guest experience. Our experience at this property was disappointing, characterized by horrible customer service, a lack of professionalism, and several avoidable issues that made our stay unnecessarily stressful. There are numerous other hotels in the area that offer superior accommodations, reliable customer service, and honor your reservation accurately. I do not plan to return and cannot recommend this property to others.
Will not come again.
- What did you like most?The location is good
- Was there anything you didn't like?The hotel has seen better times. Not very clean, the pool was not inviting, the carpets look used. Aircondition way too cold.
